Shipping policy

 

Shipping Policy

Processing Time:

• Orders are processed within 3-5 business days. Custom commissions may take longer, with timelines discussed upon ordering.

Shipping Rates & Delivery:

• Shipping costs are calculated at checkout based on location and order size.

• Domestic orders typically arrive within 5-10 business days.

• International shipping times vary by destination and may take 2-4 weeks.

Tracking & Delivery Issues:

• A tracking number will be provided for all shipped orders (where available).

• We are not responsible for delays caused by customs, postal services, or other unforeseen circumstances.

Damaged or Lost Orders:

• If your order arrives damaged, please contact us within 7 days with photos, and we’ll work on a replacement or refund.

• For lost packages, we recommend checking with your local postal service before reaching out.

Returns & Exchanges:

• Due to the nature of our products, we do not accept returns or exchanges unless an item arrives damaged or defective.

If you have any questions, feel free to reach out to our support team.